Your data

Deleting your Squadpoint account

You only have a Squadpoint account if you signed in to sync a team between coaches. Without one, everything the app holds is on your phone, and uninstalling it removes the lot.

Without the app

Lost the phone, or already uninstalled it? Email policy@squadpoint.app from the address you sign in to Squadpoint with, asking for your account to be deleted. Sending from that address is how we know the request is yours, so we can't act on one sent from anywhere else.

We delete it exactly as the button in the app does, and reply to say it's done, within a month at the latest and usually much sooner.

What goes

• Your account: your email address, and your name if you gave one.
• Your place on every team you coach. Other coaches stop seeing you there.
• Any team you are the only coach of, from our server, for everyone: its players' names, fixtures, line-ups, scores and awards. If you'd rather it carried on, invite another coach before deleting your account.

What stays, and for how long

• A team with another coach carries on without you. What you changed in it while you coached stays as part of that team, no longer linked to your account.
• For 30 days, a deleted team leaves behind only its record id, with no names or other details, so that coaches' other phones learn it has gone. Then that goes too, with the record ids of everything that was in it.
• Our database backups are kept for at most seven days, so what was deleted is gone from those within a week.
• The copy on your phone stays. To remove it, uninstall the app, or use Settings → App data.

Deleting some of your data, and keeping your account

On a team that syncs, whatever you delete in the app is deleted from our server too, as soon as the phone has a signal:

• A player: tap them in your squad, then Remove player.
• A fixture: open it from the calendar, then Remove match.
• A goal: tap it on the match, then Delete goal.
• An award, a formation or a position: in Settings, then Delete.
• A whole team, if you are its only coach: Settings → Account & sync, then Delete this team. It goes from our server for everyone, its players' names with it. If it has other coaches, Leave this team takes you off it instead.

A deleted record leaves only its record id behind, with no names or other details, for as long as its team is on our server, so that a phone that has not opened the team for a while still learns it has gone. It is gone from our backups within a week. You can also ask for any of it to be deleted by emailing policy@squadpoint.app from the address you sign in with.